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COMMON QUESTIONS

Frequent Questions

We work with a variety of customers, each with unique requirements for tree stump removal, landscaping, and general garden services. Consequently, we receive a lot of enquiries about our services, their applicability to different gardens, and the relevant regulations governing trees and hedges on clients properties.

To assist our customers, we have compiled a list of the most frequently asked questions about our stump removal and garden services on this page.

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Our smallest stump grinder is 28 inches wide. We can lift and carry it through properties and up steps if necessary.

We will contact the relevant authority to run a check and submit a TPO or conservation area application on your behalf. An arboricultural officer will visit the site, and a decision will be made in about 4-6 weeks.

It is generally best to prune fruit trees during their dormant period, from November to February. However, cherry trees are best pruned at the end of summer.

The stump is ground out almost completely, leaving only a few deep roots. The tree will not re-shoot.

You need permission from the local council if the tree is in a conservation area or has a tree preservation order. If the property is rented, you will need the landlord's permission. For properties in new developments up to 5 years old, trees may be covered by planning conditions. If none of these apply, you do not need permission for tree work.

Our machines have carbide tungsten teeth that grind the stump to a depth of 18-20 inches below ground level where access allows.

If the tree was diseased, it is advisable to plant in an alternative location. In most cases, however, you can replant straight away.

Generally, no. You have the common law right to trim sections overhanging your boundary (assuming no TPOs or conservation area restrictions), but you cannot force a neighbor to lower their hedge. You may be able to file a formal complaint with your local planning authority under the high hedges legislation for a fee, but it's advisable to resolve the dispute amicably with your neighbor first.

If the tree is not in a conservation area or protected by a tree preservation order, common law rights allow you to remove branches growing over your boundary without asking your neighbor's permission. However, you cannot cross the boundary to reach the branches, as this is trespassing. Since the branches are your neighbor's property, you should offer them back to the neighbor.