FAQs
We work with a variety of customers each requiring variations of the tree stump removal services, landscaping or general garden services we offer. As a result we receive a lot of queries from clients about what work is involved as part of our services, which of our services are applicable to their gardens and what are the rules and regulations about trees and hedges on their property.
On this page we have comprised a list of the most common questions we are asked about our stump removal and garden services.
If your question has not been answered on this page, please get in touch.
Q: I have a tree stump to be removed in my garden, but the only access is through the house or via a very narrow gateway. Are you able to bring your stump grinder onto the site with these restrictions?
A: Our smallest stump grinder is 28 inches wide. It is possible for us to lift this machine if necessary, so we are able to carry it through properties and up steps.
Q: A tree in my property has a tree preservation order (TPO) or is in a conservation area. What can I do?
A: We will contact the relevant authority to run a simple check. We can then submit on your behalf, a TPO or conservation area application for works to be carried out on the trees. The application is subject to planning approval by an arboricultural officer who will carry out a site visit. After approximately 4-6 weeks, a decision will be made.
Q: What is the best time of year to prune my fruit tree?
A: It is generally best to prune fruit trees during winter months when the trees lie dormant. November to February. There are a few exceptions to this. Eg. Cherry trees are best pruned towards the end of the summer.
Q: If a stump is ground out, will the tree re-shoot?
A: The stump is ground out almost completely (a few deep roots may be left behind). The tree will not re-shoot.
Q: What is the best time of year to prune my fruit tree?
A: It is generally best to prune fruit trees during winter months when the trees lie dormant. November to February. There are a few exceptions to this. Eg. Cherry trees are best pruned towards the end of the summer.
Q: I would like to prune/fell a tree in my garden. Do I need permission?
A: You need to obtain permission from the local council if the tree is in a conservation area or has a tree preservation order. If the property is rented you will need permission from the landlord. If the property is in a new development up to 5 years old, the trees may be covered by a condition set out in the planning documents. If none of the above apply, then you do not need permission to carry out tree works.
Q: How are stumps removed?
A: Our machines have carbide tungsten teeth which grind away at the stump. The core of the stump is removed to between 18-20 inches below ground level where access is possible.
Q: Can I re-plant where the stumps were removed?
A: If the tree was diseased it is advisable to plant in an alternative location, but in most cases you will be able to replant straight away.
Q: I believe my neighbour’s hedge is too high. By law, can I get him to reduce the height?
A: Generally speaking, no. You do have a common law right to trim sections overhanging your boundary (assuming there are no TPO’s or conservation area restraints) but you cannot force a neighbour to lower their hedge. You may be able to make a formal complaint to your local planning authority for a fee under the high hedges legislation but it is advisable to resolve the dispute amicably with your neighbour beforehand.
Q: Can I cut back tree branches growing from my neighbour’s property?
A: If the tree is not located within a conservation area, or protected by a tree preservation order, common law rights allow you to remove branches growing over your boundary without asking for permission from your neighbour. You cannot cross a boundary to reach the branches as this is classed as trespassing. As the branches are the property of your neighbour, you should offer them back to the neighbour.
Stump out Health and Safety Policy 2017
Waste carriers licence: CBDL99624